Last updated: January 26th 2026

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Design Dreams (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or engage our design services.

By using this website or working with Design Dreams, you consent to the practices described in this policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and mailing address

• Project details, timelines, budgets, and preferences

• Payment-related information (see “Payments” below)

• Any information shared through contact forms, email correspondence, consultations, or contracts

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We may also automatically collect limited technical information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

This data helps us understand website usage and improve functionality.

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How We Use Your Information

Your information is used solely for legitimate business purposes, including to:

• Respond to inquiries and communicate with you

• Provide interior design and styling services

• Coordinate projects with our internal team and trusted subcontractors

• Prepare proposals, contracts, invoices, and project documentation

• Process payments

• Improve our services, website, and client experience

• Comply with legal, accounting, or regulatory obligations

We only collect and use information that is reasonably necessary for these purposes.

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Sharing of Personal Information

Design Dreams does not sell, rent, or trade personal information.

We may share limited client information in the following circumstances:

With our Internal Team

Client information is shared internally with Design Dreams team members as required to manage and execute projects.

Subcontracted Trades & Service Providers

We may share relevant client information (such as name, project address, phone number, or site details) with trusted subcontracted trades and service providers when:

• They are meeting us on-site

• They are working on-site

• They need to coordinate logistics or ask project-related questions

In some cases, subcontracted trades may contact clients directly for clarification or coordination purposes. All subcontractors are expected to use this information only for project-related communication and to respect client confidentiality.

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Legal Requirements

We may disclose information if required to do so by law or to protect our legal rights, property, or safety.

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Payments

We accept the following payment methods:

• E-transfer to renee@designdreams.org (no additional fees)

• Credit card payments, including:

  • Visa / Mastercard (subject to a 2.9% processing fee)

  • American Express (subject to a 3.4% processing fee)

Design Dreams does not store full credit card details. Credit card payments are processed securely through third-party payment processors. We only receive the information necessary to confirm and record payment.

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Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze site performance. Cookies help us understand how visitors interact with our site so we can improve content and functionality.

You may disable cookies through your browser settings; however, some features of the site may not function as intended.

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Data Security

We take reasonable administrative and technical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. While we strive to safeguard your information, no online transmission or storage system can be guaranteed to be 100% secure.

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Your Rights (Canada)

In accordance with Canadian privacy laws, including PIPEDA, you have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent for certain uses of your information (subject to legal or contractual limitations)

To make a request, please contact us using the details below.

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Third-Party Links

Our website may contain links to third-party websites. Design Dreams is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Renee Gibbon

Email: renee@designdreams.org
Location: Calgary, Alberta, Canada